Run your repair network, take-back and product passports from one place
Connect customers to vetted, brand-authorised repairers, publish Digital Product Passports, manage spare-part distribution and verify take-back recovery across every region you sell into.
Up to 20 independent checks before a business is marked Assured
Every lead goes to three businesses at most
Reviews only from real, completed jobs and orders
Paid listings are always labelled
Every refund is handled by a person
What you get
Your own repair network.
Choose which assured repairers can work on your products, publish repair procedures and parts lists, and set your own standards on top of ours. You see your network's jobs, and nothing from providers outside it.
Warranty and repair routing.
Send warranty and out-of-warranty repairs to the right authorised repairer automatically.
Take-back programmes.
Collections, trade-ins and drop-off points, with provenance checks and records of what happened to every item.
Product passports and marks.
Issue QR, NFC, RFID or laser marks linked to each product's passport. Anyone can scan with a phone camera, with no app needed, to see materials, care and repair history, and next-life options.
Counterfeit alerts.
When a scan fails an authenticity check, you are told.
Repair reporting.
Evidence of the repairs carried out across your network, ready for regulatory and customer reporting.
Why it matters now
The EU Directive on common rules promoting the repair of goods (2024/1799) is being brought into national law, and Ireland's regulations came into effect in 2026.
EU battery passports become mandatory on 18 February 2027.
UK and EU green-claims rules mean every sustainability claim needs evidence behind it.
The Hub was designed so this evidence builds up as part of everyday repair and take-back work.
What we'll ask you for
Company verification, the people who can act for you, proof that you own or license the brand, your producer registrations (such as WEEE, batteries and packaging), product liability insurance, and authority to issue marks, such as a GS1 company prefix.
